Privacy Policy

Your Privacy Matters

At QuickLift Moorpark Towing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our towing and roadside assistance services.

Information We Collect

When you request our services, we collect information necessary to help you. This includes your name, phone number, vehicle location, and details about your vehicle and the service you need. We may also collect your email address if you provide it for service updates or receipts.

If you visit our website, we may collect basic information about your visit, such as your IP address, browser type, and pages viewed. This helps us improve our website and understand how people find our services.

For payment processing, we collect the information needed to complete your transaction. However, we do not store full credit card numbers on our systems. Payment processing is handled securely through trusted payment processors.

How We Use Your Information

We use the information you provide to deliver the services you request. This includes dispatching a tow truck to your location, providing updates on arrival times, processing payments, and maintaining service records. We may also use your contact information to follow up on service quality or address any concerns you have.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your information when necessary to provide our services or as required by law.

We may share information with insurance companies or repair shops when you authorize us to do so. We may also share information with payment processors to complete transactions, or with law enforcement when legally required or to protect our rights and property.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. This includes physical, electronic, and administrative safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to provide services and comply with legal obligations. Service records are maintained for business and legal purposes, but we will securely delete information when it is no longer needed.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but this may affect some website functionality.

Your Rights

You have the right to access the personal information we hold about you. You can request corrections to inaccurate information or ask us to delete your information, subject to legal and business requirements.

If you have questions about your information or want to exercise your rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated date. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

QuickLift Moorpark Towing
5301 N Commerce Ave Suite F
Moorpark, CA 93021
Phone: (805) 291-8392
Email: info@moorparktowservice.com